Information Technology Consultant
- Retained by Alton Steel following its closure to keep critical technology operations running through the wind-down, maintaining secure access and continuity of essential business services.
- Provide hands-on infrastructure administration and troubleshooting across servers, networks, endpoints, and business applications, prioritizing stability and availability for remaining staff.
- Maintain cybersecurity controls across active systems: endpoint protection, patching, and user access, adjusted as operational needs change.
- Support data protection and business continuity by running backup operations and keeping business records, shared files, and essential applications reliably accessible.
- Deliver white-glove onsite support, resolving hardware, software, account, and connectivity issues and explaining technical problems in practical terms.
- Advise stakeholders on technology risk and maintenance priorities; document system conditions and coordinate vendor support to keep critical services operating.